Last updated: 08 October 2024
This is the Cookies Policy for the website hosted at https://bezerocarbon.com (our site) and our platform hosted at https://bezerocarbonmarkets.com (our platform). Our site and platform are operated by or on behalf of BeZero Carbon Ltd, a company registered in England and Wales under company number 12577887 whose registered office is at 5 New Street Square, London, EC4A 3TW (BeZero, we, us, our). We are committed to protecting and respecting your privacy.
This policy sets out our use of cookies and other similar technologies on our sites. It should be read in conjunction with our Privacy Policy.
This policy applies between you, the user of our site, and BeZero. When you visit our site, and before any cookies are placed on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies, however, certain features of the site may not function fully or as intended.
Our site and platform use cookies and similar technologies to help customise the site and improve your experience using the site.
We use these cookies and other technologies because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
A cookie is a small text file placed on your computer by a website when you visit certain parts of the website and/or when you use certain features of the website. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with a website and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
We use the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into areas of the site.
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us for our legitimate interests of improving the way our site works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These cookies are used to recognise you when you return to our site. This enables us to personalise our content for you, such as greeting you by name or remembering your preferences. By using the site you agree to our placement of functionality cookies.
You can find a list of the cookies that we use in the attached Cookie Schedule.
We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
BeZero uses HubSpot to help us deliver and monitor the communications we send. Their digital tools let us see whether a recipient has clicked any of the links in our email, which help us understand what content that recipient appears to be interested in and allow us to personalise the content of future of our messages.
These digital tools include the use of pixels. Pixels are a similar technology to cookies and we use them in these emails enable us to see:
- if the email was opened
- where the device opening the email was located (based on the device’s IP address)
- the type of email service (e.g. Outlook) that was used
- if the email (or its content) were shared on social media
- if the email was flagged as spam
You can choose to enable or disable cookies via the cookie banner presented to you when navigating to our sites. Alternatively, cookies can be managed in your internet browser. By default, most internet browsers accept cookies and similar technologies but this can be changed. For further details, please see the help menu in your internet browser.
You can switch off cookies at any time, however, you may lose information that enables you to access our site and/or platform more quickly and efficiently, and you may not be able to take full advantage of our site if you do so.
The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from using the website. If you disable all cookies, you may be unable to use the full functionality of the site and/or platform.
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the site.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
BeZero reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the site and you are deemed to have accepted the terms of the cookie policy on your first use of the site following the alterations.
Below are details of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
The table below provides more information about the individual cookies we use and the purposes for which we use them:
Cookies that we use:
Strictly necessary cookies
| Cookie | Domain | Purpose and lawful basis |
|---|---|---|
| AWSALB | bezerocarbon.com, bezerocarbonmarkets.com | AWS ELB application load balancer |
| AWSALBCORS | bezerocarbon.com, bezerocarbonmarkets.com | This cookie is managed by AWS and is used for load balancing. |
| rc::a, rc::c | google.com | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| cookieyes-consent | bezerocarbon.com, bezerocarbonmarkets.com | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| XSRF-TOKEN | bezerocarbonmarkets.com | This cookie is essential for user authentication to our platform |
| rp-token | bezerocarbonmarkets.com | This cookie is essential for user authentication to our platform |
| __cf_bm | vimeo.com | This cookie is used to distinguish between humans and bots. This is beneficial for the sight, in order to make valid reports on the use of the site. |
| _cfuvid | vimeo.com | Cloudfare cookie used to enforce rate limiting rules |
| JSESSIONID | .nr-data.net | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. |
Analytical/ performance cookies
| Cookie | Domain | Purpose and lawful basis |
|---|---|---|
| _ga | bezerocarbon.com, bezerocarbonmarkets.com | This cookie is used by Google Analytics to distinguish unique visitors by assigning a randomly generated number as a client identifier. It is included in each page request and used to calculate visitor, session and data for site analytics reports. |
| _ga_PFLN02H23Y | bezerocarbon.com, bezerocarbonmarkets.com | This cookie is used by Google Analytics to persist session state |
| mtm_cookie_consent | bezerocarbonmarkets.com | Stores consent preferences for Matomo analytics cookies, to remember that consent for storing and using cookies was given by the user. |
| __hstc | bezerocarbon.com | Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| hubspotutk | bezerocarbon.com | HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. |
| _gcl_au | .bezerocarbon.com | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. |
| CLID | www.clarity.ms | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. |
| MR | .c.bing.com | This cookie, set by Bing, is used to collect user information for analytics purposes. |
| SM | .c.clarity.ms | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
| _clck | .bezerocarbon.com | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
| _clsk | .bezerocarbon.com | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
| SRM_B | .c.bing.com | Used by Microsoft Advertising as a unique ID for visitors. |
| _uetsid | bezerocarbon.com | Bing Ads sets this cookie to engage with a user that has previously visited the website. |
| _uetvid | .bezerocarbon.com | Bing Ads sets this cookie to engage with a user that has previously visited the website. |
| __hssrc | bezerocarbon.com | This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. |
| __hssc | bezerocarbon.com | HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
Functionality cookies
| Cookie | Domain | Purpose and lawful basis |
|---|---|---|
| li_gc | .linkedin.com | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
| lidc | .linkedin.com | LinkedIn sets the lidc cookie to facilitate data center selection. |
| vuid | vimeo.com | These cookies are used by the Vimeo player on the site |
We use Google Analytics on the site and the platform. We also use Matomo Analytics for platform analytics, allowing us to identify returning users and session information, but which is designed to respect privacy and anonymise data. More information about the cookies that are created by Matomo can be found here.